MIS iMobile Customer Questions

If your inventory has been confirmed as inaccurate and the DM was not able to adjust it, you can try adjusting it by resetting it to match the server values. This can be done by selecting Inventory > Reset & … Continued

MIS can be updated without you having to lose any information. In case you still want to send a copy of your information, you can do so by going to Support –> E-mail Database. This way, OIS Support will have … Continued

The routes will be deleted in the event they were Temporary Routes. If they were Permanent, they are synchronized to the server which means you will get them back when you synchronize.

The documents will not show until synchronization is done with the option “Documents” marked for synchronization. If you have already synchronized with this option, select tools from the menu and tap on “Check documents and catalog” to synchronize them again. … Continued

To Synchronize in OIS, tap on the synchronize button, enter your username and password when prompted, tap on login. At this point, mark the options to synchronize and hit start when ready.

To Synchronize in OIS means, to send to the office the activities or store calls for customers visited or download to your device useful information your central office has made available for sales rep.

Select a customer, and tap on start call. From the activity screen select “Create suggested order” and add items accordingly to save and send the order.

Refer to our post, “Printers”.

A survey can be edited after being sent if it is listed as AdHoc. You can edit the survey by going into the same store you want to edit and open the same survey you want to edit. Once you … Continued