Sometimes you will need to “update” or “Save” the customer number from OIS iMobile for new features requested to be enabled.
Step 1
Tap on the “i” icon.
Step 2
Tap on the customer number field. Keep your company’s account number on the customer # field. (If you are not sure what your customer # is, please contact our technical support number at 516-321-4111)
Step 3
Tap on save button.
Wait for a few seconds.
Step 4
Tap on “OK”. Account is now updated.