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Knowledge Base

OIS official technical support database.

  1. Knowledge Base

OIS Connect with QuickBooks Online

  • How to connect OIS connect with QuickBooks Online
  • How to Sync OIS Connect Manually with QuickBooks online
  • How to check the information was synced into OIS Central
  • How to create an Invoice in OIS central to send it to QuickBooks Online
  • How to Disconnect OIS Connect with QuicBbooks Online
  • How to Reconnect OIS Connect with QuickBooks Online
View all 6 articles

OIS Central

  • OIS Central Catalog
  • Inventory
  • OIS Central Modules
  • Account transfer method per report
  • How to create a delivery route
  • How to assing delivery notes
  • How to enable the option “Crate catalogs” on the user
  • How to modify catalogs on OIS Central
  • How to create a new Catalog
  • How to modify payments on OIS Central
View all 75 articles

OIS iMobile

  • How to cancel a mobile payment
  • How to create a mobile invoice payment
  • How to open delivery notes on mobile
  • How to create a delivey note (Movil)
  • How to convert delivery note to invoice
  • How to view catalogs on mobile
  • How to Fulfill a Credit Memo
View all 48 articles

Forms

  • OIS iMobile features enable request
View all 1 articles

MIS

  • How to void an Invoice in OIS/ MIS Central
  • Under Construction
View all 2 articles

Tips and Tricks

  • OIS Central Browser Requisite
  • What is the delivery module
  • How to Take a Screenshot With an iPad or iPhone
View all 3 articles

New Customer basic Training

  • Protected: Full Trainning
View all 1 articles

Troubleshooting

  • Restoring Socket CHS Scanner to Factory Defaults
View all 1 articles

Customer Service Wiki

  • User Config
  • How to set up the Invoice # (prefix)
  • What is Orders in seconds, Mission and Vision
  • How to config Nova Remote desktop connection
  • How to config QLR Remote desktop connection
  • How to config NEB Remote desktop connection
  • How to config LTH Remote desktop connection
  • How to upload images from beta OIS Central
View all 40 articles

Video Tutorials

  • Barcode Scanning
  • Product Catalog
  • OIS iMobile tutorial
  • How to optimize ipad to prevent apps from crashing
View all 5 articles

Hardware

  • Printers
  • Barcode Scanners
  • Configure the ZEBRA iMZ320 and Android Devices
  • How to pair the new Glove Scanner with OIS IMOBILE
  • How to pair the new Glove Scanner
  • Supported Hardware
View all 12 articles

OIS Connect

  • how to search credits
  • How to create an order
  • Protected: How to create a tickets report for NEB
  • How to install OIS/MIS from TestFlight
  • Protected: EnabledEmailChange(Company/Userconfig)
  • Protected: User config: CreateQuote(Company/Userconfig)
  • Protected:
View all 13 articles
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