How do i update/ Migrate my current ERP Version?

Are you planning to update/migrate your current ERP version?

Here's what you need to know: before updating your ERP (for example Sage 50, QuickBooks Desktop, NetSuite, or others) or before migrating to a newer ERP version, it is essential that you contact our Orders In Seconds (OIS) team first.

Why is it important to contact us before updating?
ERP updates and migrations can introduce technical changes that may affect the integration with OIS, for example:

-Changes to the system version and its components (databases, services, APIs, connectors).
-Adjustments to permissions, user accounts, or authentication methods.
-Modifications to data structures, item catalogs, tax configurations, or numbering sequences.
-Changes to compatibility requirements (Windows, network, ports, .NET, SQL, etc.).

To avoid operational interruptions, we need to validate technical feasibility and compatibility before any change is made.

What will we review with you?
Our team will confirm, based on your specific scenario:

-Your current ERP version and the version you plan to update or migrate to.
-The integration method used with OIS (connector, import/export, services, etc.).
-Technical requirements and compatibility considerations.
-Risks, recommended steps, and an implementation plan (if applicable).

Important instruction:
Do not perform ERP updates, reinstalls, or migrations without prior coordination with Orders In Seconds.
This helps ensure continuity, minimize risk, and prevent downtime.

To coordinate the review, please contact us with the following information:
-Current ERP and version
-Target ERP (new version or new system) and version
-Planned change date
-Technical contact person or vendor who will perform the update

Sincerely,
Orders In Seconds Team